Welcome to Coatsink Software Ltd (the "Site"). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Coatsink Software Ltd (collectively, "Services") ("Authorized Customers").
Personally Identifiable Information
"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. This also includes highly confidential client data provided for the purpose of software delivery and support, such as API keys, technical documentation, repository access details, and infrastructure parameters. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the name, email address, phone number, address, social media profile information, website access credentials (where required for service delivery), confidential project data, system usage information, operational analytics, the nature and size of the business, and the technical scope of software services the Authorized Customer intends to procure.
What organizations are collecting the information?
In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses, and banks) and digital advertising platforms (such as Google Ads, Meta Ads Manager, and LinkedIn Campaign Manager) who may provide such services as credit, insurance, escrow, and advertising services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers.
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate software service offerings, and to fulfill service requests on the Site. This includes using confidential client data to design, build, deploy, and support software systems. We may email Visitors and Authorized Customers about product updates, service notices, or purchase opportunities on the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries.
With whom may the information may be shared?
Personally Identifiable Information about Authorized Customers may be shared with our team members, analysts, and trusted third-party contractors for the sole purpose of delivering the contracted software services securely. We may share aggregated and anonymized information about our Visitors with our affiliated agencies and third party vendors for analytics purposes. We also offer the opportunity to "opt out" of receiving information.
How is Personally Identifiable Information stored?
Personally Identifiable Information and confidential client project data collected by Coatsink Software Ltd is securely stored and is not accessible to third parties or employees of Coatsink Software Ltd except for use as indicated above. We utilize strict industry-standard security measures, including 256-bit encryption, rigorous access controls, and two-factor authentication requirements, to protect all sensitive analytics and client data.
Google AdSense & DoubleClick Cookie
Google, as a third party vendor, uses cookies to serve ads on our Service.
Cookies
We use "cookies" to collect information. You can instruct your browser to refuse all cookies. However, if you do not accept cookies, you may not be able to use some portions of our Service or experience our advanced UI features fully.
Are Cookies Used on the Site?
Cookies are used to obtain information about the preferences of our Visitors. We also use Cookies for security purposes to protect our Authorized Customers. If an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log them off.
How does Coatsink Software Ltd use login information?
Coatsink Software Ltd uses login information, including IP addresses, ISPs, and browser types, to improve service security, monitor performance, administer the Site, and understand usage patterns.
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our strict security policy. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a secure password. We audit our security systems regularly. Sensitive information is protected by encryption protocols. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, and we cannot guarantee that such events will not take place.
How can Visitors correct inaccuracies?
Visitors and Authorized Customers may contact Coatsink Software Ltd to update Personally Identifiable Information about them or to correct any inaccuracies.
Children's Privacy
Our Service does not address "Children", anyone under the age of 18 years, and we do not knowingly collect personally identifiable information from children under 18 years.
Compliance With Laws
Disclosure of Personally Identifiable Information to comply with the law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena.
What happens if the Privacy Policy Changes?
We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site.